Our modular system for increasing your sales and your service promise

Our out­bound ser­vice actively sup­ports your com­pa­ny in com­mu­ni­ca­ting with cus­to­mers. Whe­ther sales calls, appoint­ments or cus­to­mer sur­veys – we proac­tively cont­act your cus­to­mers. We increase your reach in a tar­ge­ted and effi­ci­ent man­ner and maxi­mi­ze the suc­cess of your cam­paigns. This saves you valuable resour­ces and increa­ses your tur­no­ver at the same time. 

Our inbound ser­vice offers your com­pa­ny pro­fes­sio­nal and relia­ble cus­to­mer sup­port. We take care of inco­ming inqui­ries, orders and sup­port cases to ensu­re that your cus­to­mers recei­ve the best pos­si­ble ser­vice. We gua­ran­tee fri­end­ly and com­pe­tent hand­ling of all requests. We take the pres­su­re off your team and increase your cus­to­mers’ satisfaction. 

With our direct mar­ke­ting ser­vice, you can reach your tar­get group in a tar­ge­ted and effi­ci­ent man­ner. We deve­lop and imple­ment cus­to­mi­zed cam­paigns that are tail­o­red to the needs and inte­rests of your cus­to­mers. This maxi­mi­zes the reach of your mes­sa­ges and increa­ses the suc­cess of your mar­ke­ting mea­su­res. Direct and per­so­na­li­zed mar­ke­ting ensu­res hig­her cus­to­mer loyal­ty and con­ver­si­on rates. 

We reach your cus­to­mers via com­bi­ned com­mu­ni­ca­ti­on chan­nels. We work with you to deve­lop inte­gra­ted cam­paign stra­te­gies that are tail­o­red to the pre­fe­ren­ces of your tar­get group. By com­bi­ning chan­nels, we crea­te a con­sis­tent and per­so­na­li­zed approach that leads to hig­her con­ver­si­on rates. This enables you to achie­ve mea­sura­ble suc­cess and increase the effec­ti­ve­ness of your mar­ke­ting measures. 

As a cer­ti­fied Hub­S­pot Solu­ti­on Part­ner, we pro­vi­de you with com­pre­hen­si­ve sup­port during imple­men­ta­ti­on and tail­or the plat­form pre­cis­e­ly to your busi­ness pro­ces­ses. From set­ting up the CRM sys­tem and con­fi­gu­ring sales, mar­ke­ting and ser­vice hubs to auto­ma­ting work­flows, we ensu­re an effi­ci­ent and cus­to­mi­zed set­up. We seam­less­ly inte­gra­te exis­ting tools and sys­tems and pro­vi­de your team with hands-on trai­ning in the dai­ly use of Hub­S­pot. In this way, we crea­te the basis for per­so­na­li­zed com­mu­ni­ca­ti­on, effec­ti­ve lead manage­ment and sus­tainable growth from a cen­tral platform. 

Our indi­vi­du­al trai­ning and coa­ching pro­grams help your team to impro­ve their com­mu­ni­ca­ti­on and sales skills. We offer prac­ti­ce-ori­en­ted trai­ning cour­ses that are geared towards the cur­rent chal­lenges in cus­to­mer com­mu­ni­ca­ti­on and sales. This will make your team even more suc­cessful and con­fi­dent in their cus­to­mer approach. Tog­e­ther we will increase the per­for­mance and moti­va­ti­on of your staff. 

Our con­sul­ting ser­vice sup­ports you in opti­mi­zing your call cen­ter stra­te­gies and pro­ces­ses. We offer cus­to­mi­zed con­sul­ting solu­ti­ons that are tail­o­red to your indi­vi­du­al busi­ness objec­ti­ves. Tog­e­ther, we deve­lop stra­te­gies that increase effi­ci­en­cy and cus­to­mer satis­fac­tion. You bene­fit from a holi­stic opti­miza­ti­on of your cus­to­mer ser­vice and sales. 

With our data­ba­se manage­ment, we opti­mi­ze your cus­to­mer data and ensu­re that it is always up-to-date and struc­tu­red. We take over the main­ten­an­ce, seg­men­ta­ti­on and enrich­ment of your data­ba­ses so that you can act in a tar­ge­ted and per­so­na­li­zed man­ner. The result is an impro­ved basis for decis­i­on-making and more effi­ci­ent mar­ke­ting mea­su­res. This makes your cus­to­mer approach more pre­cise and successful. 

We help you to gene­ra­te and qua­li­fy leads and thus acqui­re poten­ti­al cus­to­mers for your com­pa­ny. Through tar­ge­ted approa­ches and intel­li­gent cam­paigns, we ensu­re a con­ti­nuous expan­si­on of your pro­s­pect data­ba­se. Our lead gene­ra­ti­on is desi­gned to maxi­mi­ze your sales poten­ti­al and crea­te new busi­ness oppor­tu­ni­ties. This enables you to achie­ve grea­ter sales suc­cess in the long term. 

Use your next trade fair as a powerful com­mu­ni­ca­ti­on event – not just for trade fair visi­tors, but for your enti­re net­work. We turn inte­res­ted par­ties, cus­to­mers and cont­acts into real leads by acti­vat­ing them spe­ci­fi­cal­ly befo­re the trade fair, invi­ting them per­so­nal­ly and rea­ching them emo­tio­nal­ly with rele­vant con­tent. Whe­ther exis­ting cus­to­mers or warm leads: We crea­te pro­xi­mi­ty, rele­van­ce and inte­rest – long befo­re anyo­ne sets foot on the exhi­bi­ti­on grounds. And after the trade fair? With tar­ge­ted fol­low-up, we ensu­re that atten­ti­on turns into real con­ver­sa­ti­ons and con­ver­sa­ti­ons turn into qua­li­fied cus­to­mer relationships.