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Cold cal­ling: B2B customers

con­vin­ce & win

B2B cold cal­ling stra­te­gies for new customers

We know whe­re to find your cus­to­mers of tomor­row and know how to approach the­se poten­ti­al new cus­to­mers. In short: we love B2B cold cal­ling. You have good pro­ducts, ser­vices and solu­ti­ons for your tar­get group. As a B2B acqui­si­ti­on ser­vice pro­vi­der, we make your offers known and pro­vi­de your cus­to­mers of tomor­row with tar­ge­ted information. 

We design each out­bound cam­paign indi­vi­du­al­ly and prepa­re meti­cu­lous­ly, becau­se bet­ter sales suc­cess is a ques­ti­on of qua­li­ty, con­vic­tion and enthu­si­asm. Our out­bound sales cam­paigns and con­cepts for new cus­to­mer acqui­si­ti­on and tele­pho­ne acqui­si­ti­on deli­ver results that pay off in the B2B segment. 

Definition and importance of business cold calling

Cold cal­ling in B2B busi­ness is a stra­tegy in which poten­ti­al cus­to­mers are approa­ched wit­hout pri­or cont­act are approa­ched direct­ly. This can be done via pho­ne call, email or social media. The sales employee has no pri­or rela­ti­onship with the cont­acts, which is the dif­fe­rence to cul­ti­vat­ing regu­lar customers.

In B2B pro­s­pec­ting, cold cal­ling plays an important role in that it is a part of the sales pro­cess that helps to iden­ti­fy and dri­ve new busi­ness oppor­tu­ni­ties. A well-trai­ned sales team that knows how to exe­cu­te the­se steps and reach the right decis­i­on makers can turn cold cal­ling into an effec­ti­ve tool for acqui­ring new cus­to­mers. tool for acqui­ring new cus­to­mers tool.

The sales pro­fes­sio­nal knows that every cont­act can be the next customer.

Acqui­ring new cus­to­mers in the B2B sector

The mar­ket does not wait. If com­pe­ti­tors are fas­ter, more dyna­mic and cle­ve­rer, then adver­ti­sing by post and mass e‑mail are no lon­ger up to date. With accu­ra­te out­bound mar­ke­ting cam­paigns we at Com­Ca­re 360 address your cus­to­mers proac­tively and con­vin­cin­g­ly. This means that rele­vant pro­duct infor­ma­ti­on rea­ches the right tar­get groups in good time and you increase your sales figures.

Our modern out­bound stra­te­gies for acqui­ring new cus­to­mers rely on a pro­ven, diver­si­fied port­fo­lio of tools and pos­si­bi­li­ties: We pre­cis­e­ly com­bi­ne tele­mar­ke­ting, e‑mail mar­ke­ting and qua­li­fied dia­lo­gue mar­ke­ting to orga­ni­ze remar­kab­le sales successes.

Put your trust in your new sales team

Clear and trans­pa­rent objec­ti­ves and mea­sura­ble key per­for­mance indi­ca­tors are part of our B2B new cus­to­mer acqui­si­ti­on. So tog­e­ther we defi­ne fixed tar­getsto which we con­sis­t­ent­ly ori­ent our­sel­ves. This makes the con­cre­te suc­cess of the pro­jects tan­gi­ble and mea­sura­ble. Ful­ly digi­ta­li­zed work­flows and soft­ware-sup­port­ed pro­ces­ses ensu­re effi­ci­ent struc­tures and enable cost-effec­ti­ve con­di­ti­ons and a trend-set­ting price/performance ratio.

Are you curr­ent­ly facing chal­lenges in acqui­ring new cus­to­mers in the B2B sec­tor? Do you want to increase the sales figu­res of cer­tain solu­ti­ons or ser­vices in a tar­ge­ted man­ner? Are you about to launch new pro­ducts that requi­re spe­cial adver­ti­sing? Get in touch with us.

We would be hap­py to pre­sent the pos­si­bi­li­ties of our out­bound con­cepts for B2B cold cal­ling and sales and deve­lop an indi­vi­du­al plan for your sales offen­si­ve to acqui­re new customers.

Outbound marketing new customer acquisition
  • Out­bound stra­te­gies & con­cepts for acqui­ring new customers
  • Tele­pho­ne acqui­si­ti­on for spe­ci­fic tar­get groups and leads

  • Tele­pho­ne fol­low-up of e‑mail mar­ke­ting cam­paigns (fol­low-up calls)

  • Out­bound acqui­si­ti­on for new pro­ducts and mar­ket launches

  • Cont­ac­ting and win­ning back exis­ting pas­si­ve customers

  • Tele­pho­ne fol­low-up of trade fair cont­acts and lead lists

  • Cus­to­mer sur­veys on the pho­ne incl. up- & cross-sel­ling objectives 

  • Out­bound mar­ke­ting cam­paigns based on indi­vi­du­al emails

  • Out­bound dia­log mar­ke­ting and tar­ge­ted sales campaigns

B2B acqui­si­ti­on is our business

It’s no secret that cold cal­ling is con­side­red a par­ti­cu­lar chall­enge in sales. On the other hand, cold cal­ling in the B2B sec­tor is an effi­ci­ent stra­tegy and a suc­cessful method for making cont­act with new cus­to­mers. Wha­t’s more, cold cal­ling is the supre­me disci­pli­ne in B2B new cus­to­mer acqui­si­ti­on for sales employees.

The direct cus­to­mer acqui­si­ti­onin which poten­ti­al cus­to­mers are iden­ti­fied, cont­ac­ted by e‑mail or tele­pho­ne and infor­med per­so­nal­ly about your ser­vice or your offers, is a com­mon prac­ti­ce in many indus­tries. indus­tries can­not be repla­ced. The­se mar­ke­ting mea­su­res are of cour­se flan­ked by other effi­ci­ent stra­te­gies for approa­ching new cus­to­mers. Every new busi­ness rela­ti­onship is meti­cu­lous­ly initia­ted, becau­se cus­to­mers should trust you and opt for your offer, not the competition.

Trust the best in customer acquisition

At ComCare360, we can plan, imple­ment and suc­cessful­ly imple­ment com­pre­hen­si­ve and tar­ge­ted con­cepts for acqui­ring new busi­ness rela­ti­onships and busi­ness part­ners, espe­ci­al­ly in the area of busi­ness cus­to­mer acqui­si­ti­on. New cus­to­mers for your com­pa­ny are the­r­e­fo­re the core pro­mi­se of our ser­vice. We design the paths to this important goal indi­vi­du­al­ly and fol­low them in clo­se coor­di­na­ti­on with you until mea­sura­ble suc­cess is achie­ved.

Sup­port­ed by soft­ware, we also rely on digi­tal work­flows. If requi­red, we can also sup­port you in all fur­ther steps to turn new leads and inte­res­ted par­ties into long-term B2B customers. 

Trust ComCare 360

If tar­ge­ted cus­to­mer acqui­si­ti­on, acti­ve sales and mea­su­res in the area of B2B cold cal­ling are curr­ent­ly an issue for your com­pa­ny, we are your effi­ci­ent, exter­nal salespeople.

Plea­se cont­act with us and talk to us about your goals. We will get an over­view tog­e­ther, cla­ri­fy cur­rent ques­ti­ons, dis­cuss your sales tar­get and talk about the right ways to reach new cus­to­mers for your product.

Cont­act & con­vin­ce decision-makers

Even the best pro­ducts have to be sold first, other­wi­se the­re will be no suc­cess. The sale of pro­ducts is also known as dis­tri­bu­ti­on. Whe­ther a pro­duct is sold suc­cessful­ly or not is often only deci­ded on clo­ser inspec­tion, as the error is often in the detail. For com­pa­nies, the­re are many influen­cing fac­tors to con­sider, as the­re is no short, simp­le and gene­ral­ly appli­ca­ble guide.

Sale­s­peo­p­le and sales mana­gers know that cold cal­ling is a par­ti­cu­lar a par­ti­cu­lar chall­enge but on the other hand it also estab­lishes new cont­acts with important peo­p­le in the com­pa­ny. Qua­li­fied con­ver­sa­ti­ons are one of the foun­da­ti­ons of every new busi­ness rela­ti­onship and build con­nec­tions bet­ween the com­pa­ny and the per­son you are tal­king to. In some indus­tries, the­re is hard­ly any way around cold cal­ling in the B2B environment.

For every mar­ket par­ti­ci­pant, the sales talk with pro­s­pec­ti­ve and cus­to­mers – whe­ther in per­son, vir­tual­ly or digi­tal – is the­r­e­fo­re essen­ti­al for the bot­tom line. The needs and inte­rests of poten­ti­al cus­to­mers must be tar­ge­ted so that a rela­ti­onship with new busi­ness cus­to­mers can be established.

Sales talks and customer acquisition from a single source

As your new sales part­ner, we are loo­king to talk with your tar­get group and boost busi­ness. We use a varie­ty of pro­ven stra­te­gies to make cont­act with peo­p­le who might be inte­res­ted in your ser­vices or topic.

We can orga­ni­ze, app­ly and use ever­y­thing you need for this. Of cour­se, we always focus on and gua­ran­tee the secu­re hand­ling of data and data pro­tec­tion. As a rule, we fol­low a joint­ly agreed stra­tegy. This joint gui­de­line crea­tes trans­pa­ren­cy and you always know which mea­su­res we are imple­men­ting for your com­pa­ny in the B2B sector.

As a result of our search and B2B acqui­si­ti­on pro­jects, we deli­ver mea­sura­ble results in the form of qua­li­fied cal­lers and inqui­ries, new cus­to­mer cont­acts or advan­ced busi­ness transactions.

Would you like us to acqui­re new cus­to­mers for your com­pa­ny or dri­ve sales to your tar­get group? Just get in touch with us! 

Out­bound mar­ke­ting & data pro­tec­tion: secu­re cus­to­mer acquisition

We regu­lar­ly ans­wer the ques­ti­on of how cold cal­ling, tele­pho­ne canv­as­sing, acqui­si­ti­on emails and cold calls can be recon­ci­led with data pro­tec­tion and Ger­man law. The latest GDPR regu­la­ti­ons set the hand­ling of data for busi­ness pur­po­ses, which com­pa­nies need to be awa­re of.

GDPR-com­pli­ant cam­paigns requi­re very careful hand­ling of addres­ses, emails and espe­ci­al­ly per­so­nal data. As cold cal­lers, we are fami­li­ar with the law as part of our ser­vice and have deve­lo­ped stra­te­gies that enable regu­la­ted B2B cold cal­ling ensu­re regu­la­ted B2B cold calling.

Leave B2C and B2B acquisition to the professionals

Inci­den­tal­ly, the same ser­vice in the B2C sec­tor is much more com­plex. Any form of B2C cold cal­ling at your com­pa­ny wit­hout careful pre­pa­ra­ti­on wit­hout careful pre­pa­ra­ti­on, as this could result in fatal data pro­tec­tion errors. End con­su­mers may not be cont­ac­ted for busi­ness pur­po­ses wit­hout their con­sent. Against this back­ground, entre­pre­neurs should refrain from cold cal­ling wit­hout a pro­fes­sio­nal sales partner.

If you are loo­king for an ans­wer here or ways to find new B2C pro­s­pects, then we have an important tip for you: Come in for a free con­sul­ta­ti­on on this topic free of char­ge. We will dis­cuss with you an indi­vi­du­al­ly sui­ta­ble path and have tips and offers that will lead you to your goal and avo­id mista­kes.

From e‑mail address to tele­pho­ne acqui­si­ti­on: we deli­ver performance

It’s no secret that cold cal­ling or tele­pho­ne pro­s­pec­ting are not the most popu­lar topics in sales. In fact, suc­cessful cold cal­ling is dif­fi­cult becau­se you have to be able to deal with rejec­tion and frustration. 

Nevert­hel­ess, we say quite deli­bera­te­ly: We love cold cal­ling and tele­pho­ne canv­as­sing. Becau­se this is whe­re we have a head start in terms of know­ledge, expe­ri­ence and know-how. In this way, we make a very con­cre­te and mea­sura­ble con­tri­bu­ti­on to the busi­ness suc­cess of our cli­ents. We app­ly the tips, stra­te­gies and ide­as that flow into our pro­jects in various ways for the bene­fit of our cli­ents and crea­te tan­gi­ble added value.

To achie­ve this, we focus on qua­li­fi­ca­ti­on and com­mu­ni­ca­ti­ve qua­li­ty. Con­ti­nuous stu­dies and the con­sis­tent eva­lua­ti­on of data help us to suc­cessful­ly mana­ge the dif­fi­cult work and to view and uti­li­ze every con­ver­sa­ti­on as an opportunity.

We will be hap­py to assist you with tips and advice. If cont­act with decis­i­on-makers or poten­ti­al new busi­ness part­ners is curr­ent­ly an issue for you, we should talk. 

Why you should choose ComCare 360

As a strong part­ner, we not only bring exper­ti­se in mar­ke­ting and sales but also a high level of trust that we build up with our cus­to­mers. Thanks to our broad posi­tio­ning in the B2B sec­tor and many suc­cessful­ly com­ple­ted pro­jects, we know our way around the topic of cus­to­mer acquisition.

We always focus on your spe­ci­fic pro­duct and the indi­vi­du­al needs of your com­pa­ny. Our aim is to help you new cus­to­mer acqui­si­ti­on so that you avo­id mista­kes. With Com­Ca­re 360, you will suc­ceed in estab­li­shing a sta­ble and sus­tainable cus­to­mer port­fo­lio. And with a part­ner you can rely on.

Your advan­ta­ges: B2B cold cal­ling with Com­Ca­re 360

Why should a cus­to­mer switch to you? We know! Our exper­ti­se in cus­to­mer acqui­si­ti­on enables us to exploit the full poten­ti­al of your sales and mar­ke­ting acti­vi­ties. With the best tips and stra­te­gies we are at your side to opti­mi­ze your cus­to­mer acqui­si­ti­on. This starts with the preparation:

We iden­ti­fy your tar­get group pre­cis­e­ly and deve­lop indi­vi­du­al spee­chesthat real­ly reso­na­te with poten­ti­al cus­to­mers. Our focus on acqui­ring new cus­to­mers allows your com­pa­ny to con­cen­tra­te on what you do best: your day-to-day business.

Com­Ca­re 360 pro­vi­des you with acti­ve sup­port for the sus­tainable and suc­cessful expan­si­on of your cus­to­mer base.

Fre­quent­ly asked questions

What is B2B cold calling?

Accor­ding to the defi­ni­ti­on, cold cal­ling in the busi­ness sec­tor refers to the unme­dia­ted approach of poten­ti­al busi­ness cus­to­mers with the aim of acqui­ring new cus­to­mers. A poten­ti­al cus­to­mer can be cont­ac­ted by post, email or tele­pho­ne, for exam­p­le, in order to con­vin­ce them of pro­ducts or ser­vices. For entre­pre­neurs, this is a direct and proac­ti­ve method of rea­ching decis­i­on-makers in tar­get com­pa­nies. While chal­len­ging, B2B pro­s­pec­ting offers an effec­ti­ve way to achie­ve your goals and dri­ve your busi­ness for­ward. With the right stra­te­gies and tech­ni­ques, it can be a valuable addi­ti­on to your new cus­to­mer acqui­si­ti­on strategies. 

Why is acquisition important?

Acqui­si­ti­on is an effec­ti­ve method of gai­ning new cus­to­mers and pro­mo­ting com­pa­ny growth, espe­ci­al­ly for com­pa­nies in the B2B sec­tor. Whe­ther for a start-up or an estab­lished com­pa­ny, the initi­al cont­act requi­res cou­ra­ge and skill. But it’s worth the effort: cold cal­ling allows com­pa­nies to reach almost any tar­get group in the B2B seg­ment and build new busi­ness rela­ti­onships. And in times of social media and digi­tal mar­ke­ting, per­so­nal cont­act offers a valuable chan­ge that is app­re­cia­ted by poten­ti­al cus­to­mers. Becau­se it’s about more than just acqui­si­ti­on: it’s about for­ging real rela­ti­onships and posi­tively sha­ping your brand in the eyes of your tar­get group. 

What is important to B2B customers?

Cold cal­ling plays a cen­tral role in buil­ding your busi­ness – whe­ther it is a B2B or B2C busi­ness. It is the basis for acqui­ring new cus­to­mers and helps you to intro­du­ce your pro­ducts or ser­vices to a wider audi­ence. Howe­ver, it is important to fol­low a few tips to avo­id mista­kes. A well thought out and plan­ned cold cal­ling stra­tegy can make all the dif­fe­rence when it comes to acqui­ring new cus­to­mers. Social media and social sel­ling are very effec­ti­ve methods for estab­li­shing a direct and per­so­nal rela­ti­onship with poten­ti­al new cus­to­mers. By addres­sing them indi­vi­du­al­ly and pre­sen­ting your pro­ducts or ser­vices in a tar­ge­ted man­ner, you increase your chan­ces of con­ver­ting the­se pro­s­pects into loy­al customers. 

What options are there for customer acquisition?

Com­Ca­re 360 opti­mi­zes your cold cal­ling in the B2B sec­tor through a pre­cis­e­ly coor­di­na­ted approach. We focus on the right cus­to­mers and use rele­vant data to arou­se inte­rest and build trust. In doing so, we rely on open­ly com­mu­ni­ca­ted and authen­tic acqui­si­ti­on. We make it clear why your pro­duct or ser­vice is important to the poten­ti­al cus­to­mer. Indi­vi­du­al emails and tar­ge­ted fol­low-up mea­su­res are then used to accom­pa­ny the pro­s­pec­ti­ve cus­to­mer through to the decis­i­on-making pro­cess. We see our­sel­ves as part of your sales team and use our exper­ti­se to help you acqui­re new cus­to­mers and thus con­tri­bu­te to the growth of your company. 

When is cold calling allowed?

At Com­Ca­re 360, we attach gre­at importance to data pro­tec­tion in cold cal­ling. We belie­ve that trust is the key to suc­cessful­ly acqui­ring new cus­to­mers. Tha­t’s why we always act in accordance with cur­rent data pro­tec­tion gui­de­lines and respect the pri­va­cy of your poten­ti­al cus­to­mers. Our tar­ge­ted mar­ke­ting is desi­gned to intro­du­ce pro­s­pects to your pro­ducts or ser­vices and authen­ti­cal­ly com­mu­ni­ca­te their bene­fits – wit­hout crossing per­so­nal boun­da­ries or making pri­va­cy-rela­ted mista­kes. With num­e­rous infor­ma­ti­on resour­ces, we con­ti­nuous­ly train our employees on data pro­tec­tion issues and your pro­duct. This not only crea­tes trust with your cus­to­mers, but also streng­thens the gene­ral repu­ta­ti­on of your com­pa­ny. With Com­Ca­re 360, you are on the safe side when it comes to data protection.