Maxi­mum cus­to­mer satisfaction

Your call center Berlin: ComCare 360

Com­Ca­re 360 stands for excel­lent cus­to­mer ser­vice in the call cen­ter indus­try in Ber­lin and throug­hout Ger­ma­ny. We offer you modern cus­to­mer com­mu­ni­ca­ti­on in the B2B and B2C sec­tors. With many years of exper­ti­se and employees who give their best every day in their pro­fes­sio­nal field, we are a proud part of what your com­pa­ny needs for suc­cessful cus­to­mer ser­vice. Our cus­to­mer con­sul­tants and account mana­gers work for you regard­less of loca­ti­on. If you would like to know more about our ser­vices for Ber­lin, plea­se feel free to wri­te to us or cont­act us by pho­ne. We are here for you.

Work with the best

We are proud to pre­sent Com­Ca­re 360 as one of the top addres­ses for call cen­ter ser­vices in Ber­lin and throug­hout Ger­ma­ny. Our com­pre­hen­si­ve ser­vice unders­cores our ongo­ing com­mit­ment to our cus­to­mers and employees. We are always clo­se by and rea­dy to take on any chall­enge to pro­vi­de you with the best ser­vice for your cus­to­mers in Ber­lin. Com­Ca­re 360 puts you in a posi­ti­on whe­re con­ti­nuous impro­ve­ment and cus­to­mer satis­fac­tion are paramount.

Outsourcing inbound: the advantages for you

Inbound calls can dis­tract your employees from their tasks and thus impair the effi­ci­en­cy of day-to-day busi­ness. If sea­so­nal peaks are added to this, our expe­ri­ence shows that many things that are important for eco­no­mic suc­cess and com­pe­ti­ti­ve­ness fall by the way­si­de in com­pa­nies. If you are loo­king for a solu­ti­on for working with your cus­to­mers and new cus­to­mers in Ber­lin, Com­Ca­re 360 is the right place for you. We offer you inbound:

  • Inbound ser­vice: com­ple­te­ly out­sour­ced and economical
  • The­re for your cus­to­mers 24/7/365
  • Qua­li­fied call cen­ter employees
  • Effi­ci­en­cy through digi­tal workflows
  • Trans­pa­ren­cy through moni­to­ring and reporting

Don’t have the time or incli­na­ti­on to make calls? You only have to make one call: Con­cen­tra­te on important busi­ness pro­ces­ses and put your cus­to­mer ser­vice in com­pe­tent hands with Com­Ca­re 360. Our spe­ci­al­ly trai­ned cus­to­mer advi­sors will look after your cus­to­mers in Ber­lin with the aim of pro­vi­ding them with the best pos­si­ble ser­vice. This not only saves you your own ener­gy, but also allows you to assign your own employees to the tasks that real­ly dri­ve your com­pa­ny forward.

Our outbound services for your success

Effec­ti­ve out­bound calls are cru­cial for a com­pany’s tur­no­ver - and not just in Ber­lin. Whe­ther cold cal­ling, tele­mar­ke­ting or sche­du­ling – Com­Ca­re 360 is the right part­ner for you when it comes to effi­ci­ent­ly con­nec­ting with new and exis­ting cus­to­mers in Ber­lin. We offer the fol­lo­wing services:

  • Mar­ke­ting and sales for your company
  • Acqui­ring new cus­to­mers and win­ning back customers
  • Com­plaints management
  • Fund­rai­sing
  • Sche­du­ling
  • Pre-sales
  • Tele­sa­les

Put your ser­vice and sales in the com­pe­tent hands of our cus­to­mer advi­sors, who have the expe­ri­ence requi­red for suc­cessful out­bound calls thanks to their trai­ning. Our team aims to pro­vi­de your cus­to­mers and new cus­to­mers from Ber­lin with excel­lent ser­vice, while at the same time focu­sing on the num­ber of sales.

Increase your success with our call center services

At Com­Ca­re 360, your relia­ble call cen­ter for Ber­lin and Ger­ma­ny, we focus on self-moti­va­ti­on and excel­lent trai­ning for our team. Each call cen­ter agent is a com­pe­tent part­ner for your cus­to­mers in Ber­lin in a per­ma­nent posi­ti­on and gives ever­y­thing to increase your suc­cess through excel­lent tele­com­mu­ni­ca­ti­ons services. 

Whe­ther as part of our dedi­ca­ted teams, each Com­Ca­re 360 call cen­ter agent plays a vital role in making your order pro­ces­sing a suc­cess. With a focus on cus­to­mer ser­vice and strong team­work, we gua­ran­tee a goal-ori­en­ted, pro­fes­sio­nal ser­vice. With us, you don’t just get a call cen­ter ser­vice, you get the best team for Ber­lin at your side.

Comprehensive communication solutions from ComCare 360

Com­Ca­re 360 pro­vi­des you with a wide ran­ge of com­mu­ni­ca­ti­on solu­ti­ons, indi­vi­du­al­ly tail­o­red to your needs and, of cour­se, also for Ber­lin. Our expert cus­to­mer ser­vice beg­ins even befo­re you place your cus­to­mer com­mu­ni­ca­ti­on in our hands – we offer trans­pa­ren­cy in terms of ser­vice and performance. 

You can reach us easi­ly by e‑mail or tele­pho­ne and can rely on fast, pro­fes­sio­nal cont­act. Sup­port­ed by the self-moti­va­ti­on of our trai­ned cus­to­mer advi­sors, you will quick­ly rea­li­ze that working with Com­Ca­re 360 will exceed your expectations.

Inbound & outbound communication solutions for your customer acquisition

At Com­Ca­re 360, we offer a varie­ty of inbound and out­bound com­mu­ni­ca­ti­on solu­ti­ons to opti­mi­ze your cus­to­mer acqui­si­ti­on. Our com­pre­hen­si­ve offe­ring for Ber­lin covers all your needs. All of our employees are high­ly com­mit­ted to cus­to­mer ser­vice. With the sup­port of our talen­ted team of experts, you can ensu­re that your com­pa­ny is effec­tively and seam­less­ly posi­tio­ned when it comes to buil­ding and expan­ding cus­to­mer cont­acts. Boost your suc­cess with Com­Ca­re 360 for Berlin.

At ComCare 360, every call center agent contributes to your success

Increase your mar­ke­ting poten­ti­al with the effi­ci­ent ser­vice of Com­Ca­re 360. Our employees sup­port you with their exper­ti­se in sales to achie­ve your goals in Ber­lin. With us, you bene­fit from trans­pa­rent pro­ces­ses and the com­bi­ned expe­ri­ence of our teams and account mana­gers. You can rely on the cer­tain­ty that our ser­vice will always meet your requirements.

Modernize your corporate communications with ComCare 360

Moder­ni­ze your cor­po­ra­te com­mu­ni­ca­ti­ons with the ser­vices of Com­Ca­re 360. We are your part­ner for out­stan­ding cus­to­mer ser­vice and effi­ci­ent sales in Ber­lin, the sur­roun­ding area and throug­hout Ger­ma­ny. Our years of expe­ri­ence in the indus­try enable us to mas­ter your chal­lenges. With us, you can reach the next level in cus­to­mer ser­vice, regard­less of sec­tor or indus­try. With Com­Ca­re 360, the Ber­lin call cen­ter, you have the right part­ner at your side. 

  • effi­ci­ent
  • Fle­xi­ble
  • sca­lable
  • eco­no­mic
  • qua­li­fied
  • pro­fes­sio­nal
  • Tar­ge­ted

Maximize the quality of your calls and your customer satisfaction

Maxi­mi­ze your cus­to­mer loyal­ty and satis­fac­tion and thus the suc­cess of your com­pa­ny in Ber­lin with our excel­lent ser­vice at Com­Ca­re 360. Through self-moti­va­ti­on and expert trai­ning, our cus­to­mer advi­sors and cus­to­mer con­sul­tants bring qua­li­ty and good results to a com­mon denominator. 

Whe­ther you are loo­king for the ide­al tele­com­mu­ni­ca­ti­on in sales or inbound - your search for cus­to­mer excel­lence is in good hands with us. Enjoy the best cus­to­mer ser­vice and turn every working day into a day full of oppor­tu­ni­ties and deve­lo­p­ment with us – becau­se we make sure that you have time for the important things.

Benefit from our efficient concepts

Com­Ca­re 360 uses effi­ci­ent con­cepts to give your com­pa­ny a com­pe­ti­ti­ve edge in Ber­lin and throug­hout Ger­ma­ny. Our cus­to­mer ser­vice repre­sen­ta­ti­ves are exten­si­ve­ly trai­ned and take a tar­ge­ted approach to your tasks in order to offer you and your cus­to­mers a first-class ser­vice. Dis­co­ver the pos­si­bi­li­ties that we as a call cen­ter have in store for you as our cli­ent. Take your chan­ce and send us an e‑mail or call us direct­ly. With Com­Ca­re 360, you will be at the fore­front of cus­to­mer satis­fac­tion and secu­re your com­pe­ti­ti­ve advantage.

ComCare 360 – Your call center for Berlin

Are you rea­dy to tack­le the chal­lenges facing your com­pa­ny in Ber­lin pro­fes­sio­nal­ly? Cont­act Com­Ca­re 360, your call cen­ter pro­fes­sio­nal for Ber­lin. We take ser­vice to a new level for our cus­to­mers becau­se our agents live and brea­the what they do every day. Let’s start the jour­ney tog­e­ther – we look for­ward to mee­ting you!

Talk to us.

We would be hap­py to show you how we can deploy our team indi­vi­du­al­ly for your company.